Return policy
1. *General Terms*
- Returns must be made within 30 days of the purchase date.
- Items must be in their original condition, unused, and in their original packaging.
2. *Return Procedure*
- Contact our customer service team at contact@chaskaspirit.com to initiate a return.
- Provide your order number and proof of purchase.
- We will send you a return label to attach to the package.
3. *Return Shipping Costs*
- Return shipping costs are the responsibility of the buyer, unless the item is defective or an error was made on our part.
- In the event of a defective product or an error, we will cover the return costs.
4. *Refunds*
- Once the return is received and inspected, we will send you an email to notify you of the receipt and the approval or rejection of your refund.
- If approved, a refund will be automatically applied to your original payment method within [indicate timeframe, e.g., 7-10 business days].
5. *Exchanges*
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@chaskaspirit.com
Return Policy for Online Courses
1. *General Terms*
- Refund requests must be made within 14 days of purchasing the course.
- A refund will only be granted if less than 20% of the course content has been accessed.
2. *Refund Request Procedure*
- Send an email to [your email/contact service] with your order number and a brief explanation of the reason for your refund request.
3. *Refund Criteria*
- Refunds will not be granted for courses already fully completed.
- If your request is approved, a refund will be issued to your original payment method within [indicate timeframe, e.g., 7-10 business days].
4. *Access to Content After Refund*
- Once the refund is processed, your access to the online course will be revoked.
General Notes
- Make sure to keep a copy of your proof of purchase to facilitate returns or refund requests.
- This return policy is subject to change without notice; please check our site regularly for updates.
- Returns must be made within 30 days of the purchase date.
- Items must be in their original condition, unused, and in their original packaging.
2. *Return Procedure*
- Contact our customer service team at contact@chaskaspirit.com to initiate a return.
- Provide your order number and proof of purchase.
- We will send you a return label to attach to the package.
3. *Return Shipping Costs*
- Return shipping costs are the responsibility of the buyer, unless the item is defective or an error was made on our part.
- In the event of a defective product or an error, we will cover the return costs.
4. *Refunds*
- Once the return is received and inspected, we will send you an email to notify you of the receipt and the approval or rejection of your refund.
- If approved, a refund will be automatically applied to your original payment method within [indicate timeframe, e.g., 7-10 business days].
5. *Exchanges*
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@chaskaspirit.com
Return Policy for Online Courses
1. *General Terms*
- Refund requests must be made within 14 days of purchasing the course.
- A refund will only be granted if less than 20% of the course content has been accessed.
2. *Refund Request Procedure*
- Send an email to [your email/contact service] with your order number and a brief explanation of the reason for your refund request.
3. *Refund Criteria*
- Refunds will not be granted for courses already fully completed.
- If your request is approved, a refund will be issued to your original payment method within [indicate timeframe, e.g., 7-10 business days].
4. *Access to Content After Refund*
- Once the refund is processed, your access to the online course will be revoked.
General Notes
- Make sure to keep a copy of your proof of purchase to facilitate returns or refund requests.
- This return policy is subject to change without notice; please check our site regularly for updates.
